1 Reply Latest reply on Nov 14, 2018 9:48 AM by Kenneth Chan

    Hi everyone! I hope you can help me with my problem. I have a postpaid/ broadband. the modem has a red light on its 4G/LTE symbol. When I looked at the card, It indicates that it was not connected to the mobile network. unfortunately, there was no connect

    jade_gon

      Hi everyone! I hope you can help me with my problem. I have a postpaid/ broadband. the modem has a red light on its 4G/LTE symbol. When I looked at the card, It indicates that it was not connected to the mobile network. unfortunately, there was no connection on how to connect to the mobile network. does anyone of you faced the same problem or know the solution? i would love to hear from you! I hope you can help me. Thank you in advance!