Hi. According to the globe website, once you availed a plan for mate 20 pro, you will get a free wireless charger. However, after i filled out and passed my application form, the lady told me that it is only for plan 1999 or above. Is it true? Since i availed plan 599, am i not entitled for it? Also, i asked some people from different FB groups and some of them availed the plan lower than 1999 and yet they are given a free wireless charger in other globe branch. Please advise what course of action I should do. Thank you.