3 Replies Latest reply on Nov 13, 2018 5:19 PM by josephchen

    KB-Based charging for Globe Prepaid


      I am on prepaid plan now. The internet is TIME based, and my internet application is mostly text based so I want to switch to KB-based. However, when I sent KB to 1111, it returns:


      "Sorry, this service not available to Globe Prepaid Mobile subscribers. You are currently on TIME-based charging at P5 per every 15 min session."


      How can I fix this? Thanks.