3 Replies Latest reply on Jan 14, 2019 11:50 AM by Kenneth Chan

    Is there any fraud activity?


      Is there any fraud activity happen to us? Because i recently upgraded to plan 1699 to have 10mpbs but then instead of having the same name. They've change it into my sister's name. And after having it for 4 days. The guy who installed our modem. Went back then said they need to change the modem because they got it incorrectly(serial number). But after having it replaced, the SSID has its own named(OFFICE BUILDG) I'm really confuse of what the heck they did. Why change it with a use modem? Please help me understand. is there any motives to have the original modem?