not even close to 1 mbps and the ping 601ms its too much... i could imagine 7.2 mbps thats fast anyway back to your topic me too i'm losing trust in globe they have the same answer same logic testing method same question your signal strenght your cinr your rssi your computer is infected all those novice question all over and over it stress me out in reality i dont believe in signal strenght you can have a 2 bar signal but your speed could range to 3mbps last year i'm using the e357 and i experience it does not depend on signal strength as it is prepaid which magastos just using it for just a backup i apply a wimax now here is the scenario they are quick installing takes an hour presto now i have an internet that all the members of house could enjoy. I myself enjoy with the speed could reach 1.02mbps for a 1 mbps plan night and day never changes you could brag with it now the sad part game time over last month i experience my net are getting slow speedtest 0.40- 0.70 well 0.70 is acceptabe but most of the time 0.40- 0.50-0.65 which i could not accept at any reason i'm paying for 1mbps plan... request for service 4x i called so 4x the technician came oh you have connection it's good so can browse FB they don't know about speed that we are complaining did not bother to check what the reason for slow browsing all you can get answer from them network maintenance globe tech. are useless now if its really the network why don't globe tech repair thier network another 2 mons. i'm done with my contract. AruHero i think your device is defective for 7.2 your test show 0.53 not even an inch to 7.2 plan, i'm freaking out . my experience with globe
@gabe0811, The problem could be a modem defective but prefferably we need to check the signal. maybe he got high RSSI but low RSCP
Walang question about signal strength, kung meron man, nireklamo ko na rin ang postpaid voice line ko...
I just talked to them a while ago and hindi daw sila pwedeng magpalit ng device dahil hindi pa daw resolved ang 3 month old kong dispute sa connection nila...
Hi, Please check if your stick got a good signal strenght.
2. Try to use another sim card temporarily or a new stick
3. Check for your computer specs and Hardaware
4. Check for running apps
5. Test your ping by opening a cmd and
How to test ping:
1. press window key + R
2. type "cmd" and click okay.
3. type "ping jeiannueva.tk" or "ping google.com.ph"
4. If the results have a maximum of morethan 300ms. It is considered failed.
If there are Request time out, Check your signal strenght.
5. Contact your ISP
If all of the above solution fails. Please contact globe, Kung ayaw ng agent talk to a supervisor about your concern then ask ka na rin to a Account specialist for rebates
Wala daw rebates... For recontracting offers lang daw yun... And hindi daw sila nagpapalit ng device kasi out warranty na... Point is pinatagal nila ng ganito tapos sasabihin nila na pld pwedeng magpalit ng device?
Anong Signal mo po then ano rin type. Prepaid or Postpaid?
Kasi po base sa lahat ng lumalabas. Signal po talaga ang problema. Would you like to have a screenshot of the Signal at
Find tool at the menu bar.
TOOLS>DIAGNOSTICS>NETWORK STATUS and Let's check out
rssi is the least factor to consider, even if the device is at its optimun signal e.g. HSPA+ 5 bars it would work the same as with a device having only HSPA+ 2 bars, most likely it was a network load congestion issue.
I went to the store last Wednesday 29th of May. They said that there is nothing wrong with the connection kasi kumunekta yung yung rep sa device at mabilis daw sya nakakapag-internet using his iPhone 5.
If your asking if I am using a pre-paid or postpaid, I am using Postpaid.
For those telling me where or how to navigate, They I and them have already made the trouble shooting in the store, at home and in the office.
They keep on telling me that its signal dependent pero katabi lang namin tower ng Globe sa lugar namin like 1 block away.
My device is not deffective since I am using a Brand new iPad Mini, a four month old iPod Touch 5G and a MacBook Pro already 3 months old tapos sasabihan ako na devices ko may sira?
Ayaw nila palitan ang device! Wala daw re-imbursement! What in the world are they doing? Just doing business pero poor service?