paperless na nga lang may charge pa, btw nasa work ka pa no? hahahhah
buendia ka ba
Just had my bill sent to my email and I found out that I have the same charges as you - the resent fee and sim replacement.
I am just worried now that I'll be charged 4x this time since the bill was sent to me 4x also. Well, gyera ito kung sakali...
PS: I have not received my bill and it's already overdue. It's just that i have to see my bill before paying since the amount is unusual. And I'm not on paperless billing.
Inaayos ba talaga to ng globe? Nag conduct sila ng system maintenance pero bat parang mas dumami problema sa system nila. I'm sure automatic na may charge if you request for resending your bill. I think Naka program na yan sa system nila. Got my two previous bill na may resending bill charges. I will less that charges sa babayaran ko.
Since March to June wala pa ako na receive na paperbill. I have two accounts, and no bill received. Yesterday (June 28, 2013) I called their hotline and requested to send my bill for my two accounts through email (late na kasi sila for three months). Nagsend sila and I received 20 copies na dapat 6 copies lang (2 accounts x 3 months). Baka naman icharge nila ako ng Php600 (Php30 x 20) for my June-July bill. Ang hirap pa naman tumawag sa hotline nila para magreklamo sa maling charges...hayst... Dapat nga walang charge yun kasi it is their fault naman that they did not deliver on time yung bills kaya nagrerequest ang customer nila to send email copy.
And upon checking my email, meron Php30 charge for my April-May bill. As I remembered, I requested to resend my bill through email last April but I didn't received any email and still Globe charge Php30.
I suggest that there should be NO charges for any resend bill through email. I can not see any logic for doing that.