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Did someone from Globe Online Sales called or sent you an email?
When did you applied? Did you send them the copy of the requirements already?
Welcome to the Globe Community.
As you said, you applied online. Were you able to send Globe your requirements? When did you place the order?
If it's been a while, you might as well drop by in the Business Center and file your application there. Bring the requirements to avoid going back because of a missing document. At times, orders placed online and thru the Tele Sales are delayed.
With my experience last year, it took me almost 3 weeks to wait for an order placed over the phone.
Hope this helps.
You can also call Globe Customer Service since you already have a tracking number