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can you tell us more what happened?
Let's not conclude too easily.
Worst? Why? In what sense? What was the issue? How did Globe respond? Did Globe promise a solution? When was the solution supposed to be done? Did it even happen? If it didn't, did you follow-it-up? If yes, what did they say?
Too many steps to take before we say that they're the worst.
I strongly agree.. I already experience it several times. They give you a lot of run arounds, broken promises and they dont have a one call resolution,
To prevent run arounds, false promises and call backs - I document my conversation with them everytime I call the Hotline or when I visit the Globe Business Center.
I ask for the employee's name/ID, document the date/time and ask for a reference code or black and white. At times, I ask the employee to read back to me what's in the report/note made.
I do this every transaction with Globe. This is to cover my a**. If everything fails, I have something to hold on to or else I am gonna breathe fire in front of a Store Supervisor or Manager.
NTC's One-Stop Public Assistance Center (OSPAC) staff are not helpful at all. A good friend went there to file a complain. She was pushed back.
OSPAC sounds like push back. What would you expect in a Government Agency? Pardon me, not in general. PAG-IBIG Buendia Staff are doing good. Kudos to them.
When my first ever BlackBerry was stolen, I had it blocked in NTC and they confirmed, phone's completely dead. After a couple of weeks, I got a replacement and out of curiosity - I added my old PIN in BBM and voila, the phone was working. I am aware, every PIN is unique in each unit. There is no duplicate. I asked the person where she got the phone - it was in Greenhills for 7K.
Only in the Philippines.