Hello there spike69hnery,
Let me I isolated further your concern with the sim services that you inquire. First, May I know the handset that you are using? For Example if you're using an Iphone device there is a service via a sim menu.
• Iphone Users:
Home > Settings > Phone > Globe Services.
There is an application that can be download for the new smartphones..
hey. I am using both s3 and s4.. both pospaid numbers wont work. I tried using a prepaid# and it worked. so apparently its related to the sim... any ideas for resolution?
I had my sim replaced today not only did my LTE speed improved, i also have the globe sim menu back.