12 Replies Latest reply on Oct 24, 2013 11:39 AM by DerpingMenion

    Always DC - Globe Tattoo Broadband Stick

    beepayb
      Laging nadidisconnect yung broadband stick ko. Minsan wala pang 5mins dc na. Minsan lumalagpas ng 20mins bago madc. 3 week nang ganito connection ko. Nag talk2globe na ako. Last week sabi need ko daw ng extra 5php load. Tinanong ko siya kung sure bang di na ako madc pag nag load ako. Sabi niya oo. So nag load ako. Pero useless. Puro dc pa rin. Kanina naman nag talk2globe ulet ako pero wala akong makausap na maayos. Yung una pinahintay ako ng 30mins dahil "she was experiencing some technical difficulties". Next one naman di ko din makausap ng maayos dahil nadidisconnect nga ako agad. Dalawa yung broadband stick ko dito. Same sila na nadidisconnect lagi. I tried both of them sa dalawang pc ko and sa laptop ko pero same results.
        • Re: Always DC - Globe Tattoo Broadband Stick
          ChitoReyes

          Wala po kayang "Network maintenance" sa area ninyo?

           

          Last year po mga Hunyo, ganyan din ang nangyari sa akin. Bagama't una nilang suspetsa ay inyong device, itanong niyo na lang muna kung may diperensya ang network nila sa inyong lugar.

           

          Nawa'y sabihin ninyo ang lugar na inyong sinasakupan at banggitin na rin ninyo na dalawa ang broadband sticks ninyo at parehong nagkakaproblema ngayon na dati naman ay wala.

           

          Siguraduhing mayron kayong sapat na load kung kayo ay naka prepaid.

          • Re: Always DC - Globe Tattoo Broadband Stick
            beepayb

            Sa pagkakaalala ko sabi naman nung sa customer service nun wala naman network maintenance eh. Meron din akong sapat na load. Tska aabutin ba ng 3 linggo ang isang network maintenance? E153 yung stick ko.

            • Re: Always DC - Globe Tattoo Broadband Stick
              beepayb

              Naka 3G only ako dati pa. Mga last 2 weeks ng May ko lang to naexperience. I think sa signal siguro yung problema. Kasi dati naman nasa 150 below naman yung ping ko. Pero pero mula nung nag start ako mag dc dc, lumalagpas pa ng 500 yung ping. Honestly speaking, bumilis yung speed kumpra noon. Dati mataas na ang 50kbps pag nag dodownload ako pero ngaun minsan nag statstable na siya sa 100+kbps. Pero kung ang kapalit nun is yung madalas na disconnect.... Then I guess mas gugustuhin ko pa yung mabagal pero hindi na didisconnect.

              • Re: Always DC - Globe Tattoo Broadband Stick
                beepayb

                Kahit lumipat ako ng pwesto ganun pa rin. Dalawang yung desktop ko. Magkabilaang dulo sila ng bahay naka pwesto. At katabi pa ng bintana.

                 

                So it's all about business pala talaga? They don''t care about the minority?  Pangit na nga signal noon mas pumangit pa ngaun ? Hahah

                • Re: Always DC - Globe Tattoo Broadband Stick
                  beepayb

                  wala pa rin bang solusyon para dito ? Ilang buwan na ang nakalipas ah

                    • Re: Always DC - Globe Tattoo Broadband Stick
                      Jeian
                      Totally, For me, Please have a plan with wimax or Dsl for better reliability and support from them. Plus free ISP technicians that would handle your ISP problems
                        • Re: Always DC - Globe Tattoo Broadband Stick
                          LordIvanFrostJoke

                          @Jeian 

                          So, if I read it right, what you are trying to tell is. Globe (as a company and all of it's affiliates) wil NEVER provide customer support to it's PREPAID subscribers 'coz they're not getting any merit (money) out of it? -- 'coz if tha's what you're trying to say, then I so totally get that they are indeed putting prepaid subscribers in a walled garden.

                           

                          - - - - -

                          @beepayb

                          I too have the same problems as you have. I have 2 Globe Tattoos (Huawei E375s-2) with me (one for my mom, and one for me), recently purchased (mine was purchased in Globe SM MOA, and my mom's was at Globe Robinson Tacloban). Surprisingly, ever since March of this year, the reliability of the service is increasingly declining.

                           

                          I had good experience with the 4G service they provide since last year (when they refreshed their products) till Mid-March, after that, I don't know what happened to the network itself, and it's still not working well.

                           

                          I asked a lot of bloggers in the philippines, some of them (3 actually) are highly reputable that they even make reviews for Globe, they're shocked about what I reported, and I even gave them various links of other complaints. I initially thought that it was product related, however, I end up eating my wods when  saw that other people using other variants of the usb stick also experience the same problem.

                           

                          After eharing my opinion and the sources I provided them, I requested them to re-review the products they have from Globe, and to keep the review biased free, I ask them to re-purchase the same said products, and they all got the same results.

                           

                          And lastly, I have a screenshot here, taken just a few minutes ago. (and for christ's sake, I'm out here in the open aready. (inc ase some says "ty moving to a different location")

                           

                          I'm downloading a file (462MB via IRC -- and yes, it's not an illegal file which does not even violate Globe's FUP -- as you can see, I'm already connected for 3 bloody hours, and here is what happens based on statistics)

                          Globe Tattoo Statistics

                      • Re: Always DC - Globe Tattoo Broadband Stick
                        beepayb

                        wala pa rin bang solusyon para dito ? Ilang buwan na ang nakalipas ah

                        • Re: Always DC - Globe Tattoo Broadband Stick
                          beepayb

                          Kung may pera lang ako pang bayad monthly why not. Pero sa mga tulad ko na di naman kaya. Tiis tiis sa broadband stick. 

                          • Re: Always DC - Globe Tattoo Broadband Stick
                            DerpingMenion

                            Sa globe network yata ang problema... Na compare ko lang
                            Globe noon... high ping,high speed (good for DL),Bihirang mag DC.

                            Globe ngayon...Hing ping,Bad for dowloading kasi DC ka for sure,.

                            Smart noon... Low ping, Low speed(bad for Downloading), no DC.
                            Smart ngayon... Low ping, High speed, no DC

                            Wla lang akong choice ngayon kasi walang 3G ang smart sa area namin.