2 Replies Latest reply on Aug 3, 2013 5:53 PM by AkoSiRyan

    How to fix S4 video playback issue with the regular built-in player?


      Hello guys,


      I just got my S4 about 2 weeks ago and when I tried to playback videos that I recorded, I only see a blank black screen with a long green stripe across the middle of the screen. I can hear the sound.

      How do I fix this?

      Seems to be a codec issue ---

      I tried the normal built in player from Gallery where this problem started, then I tried VLC it still has the same problem.

      It only works when I use the Video application from the phone?


      Is this normal?

      Please advise.