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The best way to modify the freebies is by calling the Hotline - 211. You may visit a Business Center as well.
Facebook/Twitter geeks - too slow to respond. I don't recommend contacting them. It takes a life time to reply.
You freebie is in your Bill. Go check it out, now if you want to have it modified, I agree with Gibo, call 211 using your handset or 730-1000 via landline..