Welcome to the Community.
All Globe postpaid customers are eligible for an Upgrade or Loyalty offer after 2 years. Kudos to that.
Please call the Hotline by calling 211 on your mobile phone. Choose options 1, 1, 8, 2 to get hold of a Specialist from the Rewards Department.
They are in a better position to discuss with you the offers available. Available offers are bill rebates and a new phone. Sad to say, you can only choose 1.
Refer to this thread since the issue is similar to yours - http://community.globe.com.ph/t5/Help-Section/what-to-expect-when-renewing-a-contract/m-p/13750/thread-id/271?device-view=desktop#.UbZco2Qayc0
Hope this helps.
Have a good day.
Welcome to the Globe Community. I am glad you have come to share your Globe life with us.
Before you proceed in reading my reply, you may need to note of the following:
I don't represent Globe Telecom or any of its Third Party Vendors in any of my replies.
It is my personal belief that we are all created therefore we are all creatures here.
If you believe otherwise, you may let me know.
Moving on with your concern.
You may need to check with the hotline when is the end of your lock up period or contract.
You may be advised to migrate to the all new #BestEverMySuperPlan and avail of any device with or without Cashout.
Please check the link and explore the set of plans with combos, gadgets and boosters.
Have nice day.
P.S. You don't need to post your numbers here.