1 Reply Latest reply on Jun 13, 2013 11:01 AM by WILLfindways

    Greenbelt Globe Telecom Unresponsive

      We have been calling Greenbelt 4 for hundred times but no response, we have been talking to customer service and account services but no action with our problems, worsts customer service ever GLOBE! This is regarding with our open shipment of the device.
        • Re: Greenbelt Globe Telecom Unresponsive

          Hello, MaleikhaZaireJackson.


          Welcome to the Globe Community. I am glad you have come to share your Globe life with us.


          Before you proceed reading my reply, you may need to note of the following:


          I don't represent Globe Telecom or any of its Third Party Vendors in any of my replies.

          It is my personal belief that we are all created therefore we are all creatures here.

          If you believe otherwise, you may let me know.


          Moving on with your concern.


          I feel sorry for you.


          The Globe Store Greenbelt 4 is really ignoring you if you have been calling them for a hundred times already.


          Do you have any reference number for your concern?


          Is this regarding the shipment of a replacement device?


          When did you report this? Did the After Sales Specialist informed you when are they going to provide you feedback?


          By the way, you didn't mention how long you have been trying to call them? Were the hundred calls  made in one day?


          I will wait for the reference number, if any. I can forward it to Greenbelt for checking.  Or you may visit them ASAP or send a Tweet to @talk2Globe. You don't need to call them a hundred times. It's a total waste of time.


          Lastly, this is not yet the worst customer service.

          You may want to try the other network's customer service.

          See for yourself.


          P.S. You don't need to provide personal information in your post. I just need the reference number.


          We accept the things we think we deserve - The perks of being WILL