5 Replies Latest reply on Jan 20, 2014 1:45 PM by Dakila

    I cannot make ANY outbound calls with my Galaxy S4 - it shows a white screen and nothing happens.


      I can receive inbound calls but I cannot call anyone.

      A blank white screen shows and then nothing happens.


      > have restarted several times but it didn't fix it

      > removed and re-attached the sim and sd cards but it didn't fix it

      > looking for the settings but I cannot find any


      Please advise.


      Is there a way to fix this without re-formatting my phone?