Welcome to the Globe Community. I am glad you have come to share your Globe life with us.
Before you proceed in reading my reply, please take note of the following:
I don't represent Globe Telecom or any of its Third Party Vendors in any of my message.
It is my personal belief that we are all created. Therefore, we are all creatures here.
If you believe otherwise, you may let me know.
Moving on with your concern.
Rise and Shine Bright Like Diamonds are Forever.
Maybe, just maybe, the 4G Signal in the location is not strong enough for you to receive calls.
I experienced this with my #GlobeBlackBerryBold9900. Whenever I use 3G network mode only, either I can't call or the call gets dropped.
So I switched to 3G/2G network mode.
With my #GlobeBlackBerryZ10withLTE, I use 4G & 3G & 2G network mode.
Give your smartphone all the available network modes.
So it can switch to the stronger network mode Whenever, wherever
We're meant to be together
I'll be there and you'll be near
And that's the deal my dear
You'll never have to wonder
We can always play by ear
But that's the deal my dear
More Options. More Fun.
We accept the things we think we deserve - The perks of being WILL
LTE ay Data Only lang pag may incoming o outgoing call ka automatic dapat na mag switch yung signal ng phone mo sa HSPA+/3G/GSM.
di pa kase supported ng Globe ang VoLTE (Voice over LTE)
sana nakatulong ito sayo.
I'm using an Iphone 5 ios 6.1.4, using a corporate plan sim card. Upon replacing it to nano sim (same number) I can not receive an incoming calls, but I can make a call and send and receive sms. I went to Cust. service here in SM Pampanga, cust. representative inserted her sim card to my iphone 5 and can receive calls, but when my sim card inserted into her iphone 5 it also can not receive a call. ( It says: subscriber can not be reach.) I already done the hard reset, reset network settings and restore my iphone at itunes, still nothing happens. Is there a possibility that it is due to the networks on going upgrade? I even tried a smart sim card into my iphone 5 and it can receive an incoming calls. I already replaced my sim card under same number still problem occurs.
I have same problem so i switched to GSM only network.