its been almost 2 months na po still may connection is intermittent or unstable. and ang dami ko nang job order from globe i dont know what's the cause but the technicians said d kinakaya ng supply ng power ng modem or router the model is prolink h5004n tapos un ibang tech na pumunta rin sa bahay is sabi di daw kinakaya ng modem un speed ng plan ko. kaya most of them suggested aztech white modem which is unaviable po "daw" ive read forums sa internet sa tipid pc may nakita ko same problem na didisconnect po kasi cya lets say 5- 10 mins palage . i have uncle sa globe pangasinan he said maybe my vip mac daw is unstable and ask to replace for it . june 19 2013 my technician nanaman from globe inayos after ayusin ived asked if still same ang mangyayari can i provide my own modem kasi sabi nila wla pang avialable na globe aztech dsl5001en sabi nila pede daw . di ko na alam mga sir any suggestion thanks
Hi, Please have a J.O about modem defective and tell to the agent that you are requesting for the AZTECH modem. I am sure that the J.O will be scheduled and automatically their warehouse will give them the requested modem.