2 Replies Latest reply on Jun 21, 2013 1:39 PM by Demerok

    How to Check for Remaining Combo(s)

    nicodei26

      Hi Guys,

       

      Pano mo malalaman yong remaining data/balances sa Combo mo? For example, yong combo mo is with 250 txts to all networks, pano ic-check ngayon ang remaining mo para maiwasan top of the bill payments. Same through sa 100mb surfing. :catembarrassed:

        • Re: How to Check for Remaining Combo(s)
          GIBO
          Might as well monitor your usage from time to time (again).

          To check your outstanding balance, just text PLAN<SPACE>BALANCE TO 2312 for free.

          To get your unbilled charges, just text PLAN<SPACE>UNBILLED to 2312 for free.

          If you need further assistance, text POSTPAID CHAT to 1234 for free and our live chat agent will assist you.

          For your future reference. :smileyhappy:
          • Re: How to Check for Remaining Combo(s)
            Demerok

            Para malaman mo ang remaining Consumable amount, remaining text/call/internet allocation mo sa combos tatawag ka sa 211 tapos kumausap ka ng account specialist at itanong mo yan. hindi kase makikita sa pag check ng Unbilled o Oustanding balance yung remaining sa consumables/combos eh.

             

            Sa live support lang pwede itanong yun.

             

            Di ko nirerecomend ang chat support nila dahil wala naman lage sumasagot dun at lagi timeout ang session.

             

            ganito lage nangyayare kahit off-peak hours

             

            Globe dagdagan nyo naman chat support nyo pag may time OK?

             

             

             

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