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hindi naman po yan pang tattoo lang. i tried it sa postpaid and prepaid, gumana naman. try mo po sila icontact thru this channels: www.google.com.ph/contactus or you can visit the nearest globe store. thumbs up if I helped
Check if tama ba yung na install mo na settings for your unit. If you're using smartphones, automatic connected na yun sa internet.
Kung hindi pa rin solve yung concern mo, please tweet @Talk2Globe on Twitter. They will investigate your problem