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YOu can try *143# or you can send Super25 to 8888 or SUPERUNLI25 to 8888
Hope this helps,
Got the same problem. I just bought my globe sim from SM.
you may try to verify first baka may free promo ung sim na nakuha nyo na hndi pwede kasabay ng superunli25 na promo..
it would be best to call the Hotline 211 or (02) 7301000 if globe prepaid gamit nyo pang tawag you should have Php 7.50 maintaining load but the call is free of charge
have you tried other options like stated above?
If still you can't register maybe you have activated the FREE promo.
Maybe you can send FREE OFF/STOP/DEACTIVATE to 8888.
Or better be call the customer service to check if you have an active subscription.
211 or 02 7301000
same problem here ma hommie