6 Replies Latest reply on Jun 24, 2013 11:12 AM by GIBO

    Mismatch Subscribed Plan with Billing

    wingatu

      June 9, 2013 - Applied for Best Ever My Super Plan 499 + Super Surf Blackerry Max 599 Combo + Blackbery Curve 9320 with 30 months lockin. Plan approved, received phone and paid Php 499 at the cashier.

       

       

      June 11, 2013 - My plan was activated but no Blackberry Internet Service.

       

      June 12, 2013 - Called Globe to report no Blackberry Internet Service. Found out my plan was subcribe to BB Chat only. Requested to change my Combo to BBMax.

       

      June 20, 2013 - Check plan balance via 2312. Outstanding balance Php 2298.01

       

      June 22, 2013 - Called Globe to ask regarding my outstanding balance. Requested to send latest bill via email. Bill received.