12 Replies Latest reply on Sep 14, 2016 5:36 PM by bindman5

    Monthly recurring fee increased?

    justintoribio

      I signed up for the plan 999 promo in which you get unlimited internet service and get a samsung galaxy mini.

       

      Since Globe is revamping their billing system I did not receive my bills for a while. The mail came yesterday and one of them was for my bill I checked my charges and noticed that my monthly recurring fee became 1400++. I understand the charges for text, calls (very minimal less than 100 pesos) and the vat but why did my monthly recurring fee change to 1400 when I only applied for plan 999 and I remember that the sales rep explicitly told me that the only charges added would be excess usage from my plan nevermind the unadvertised vat on top of the plan because that's just smart/shady advertising you can't get rid of. I just want to know why the MRF increase.

       

      Any help would be appreciated. Thanks!