4 Replies Latest reply on Jul 2, 2013 2:56 PM by WILLfindways

    HELP (about my first bill)

    mhelai_lumague

      )

      ills

       

      Hi! need help about my first bill. The bill covers my may 25-26 consumption. and they asked me to pay php 999.00.

      tama lang ba yung bill ko?


      stated on the bill


      Combo All Net PV100 (5 Mins and 100 SMS) 0.00
      Combo SuperSurf PV999                                0.00
      Best Ever MSP UnliSurf Plan 999 05/25/13-05/26/13 1 891.86
      Best Ever MSP UnliSurf Plan 999 05/27/13-06/26/13 1 891.86

       

       

        • Re: HELP (about my first bill)
          liunard1928
          the may 25-26 may be the pro rated amount when you start your subcription..

          possible is ang start ng cut-off mo eh 27-26 of the month and you use the plan from may 25-26 which is cover for month of may but I think pwede mo naman siguro ipaayos yan since 1 day mo lang naman nagamit..

          try to call or visit the globe store :smileyhappy:
          • Re: HELP (about my first bill)
            GIBO
            Are there credits or adjustments sa page 2 ng bill mo? Kung wala, the 05/25 - 05/26 charge needs to be adjusted accordingly.
            • Re: HELP (about my first bill)
              WILLfindways

              Hello, mhelai_lumague.

               

              Welcome to the Globe Community. I am glad you have come to share your Globe life with us.

                
              Before you proceed in reading my reply, please take note of the following:
               
              I don't represent Globe Telecom or any of its Third Party Vendors in any of my message.
              It is my personal belief that we are all created. Therefore, we are all creatures here.
              If you believe otherwise, you may let me know.

               

              Moving on with your concern.

               

              You may request for the reversal of this item -

               

              Best Ever MSP UnliSurf Plan 999 05/25/13-05/26/13 1 891.8

               

              Pleace call the holtine 211 and talk to a live account specialist.

               

               

              We accept the things we think we deserve - The perks of being WILL