1 Reply Latest reply on Jul 2, 2013 1:14 PM by WILLfindways



      I am very much aware of Globe's ongoing systems upgrade. However, I am at a lost regarding the current billing system. For one, when I check my outstanding balance as of today thru the Globe services provided in my cp, I am informed that my outstanding bill is P2k++ due on July 23, 2013, my last payment on June 13, 2013, my cut-off period is July 20, 2013 and that I could view the details of my bill at Globe's website. When I checked my bill online, much to my surprise, the latest bill I can view  is Bill No. 117 covering the period 21 January 2013 to 20 February 2013 and due on March 13, 2013. Then just this morning, before I went to my office, I found in my mailbox,  my Globe bill No. 120 covering the period 21 April to 20 May 2013 amounting to P1.5k++ due on July 5, 2013.


      I understand that the delays in the receipt of bill is due to the systems upgrade but then again, until when will all be resolved? As of now, all I want is to settle my dues but before I can do that, I need to see the bill referred to in the reply I received thru my cp as this appears to contain the latest info. So, how may I get it?



        • Re: bill

          Hello, @cdtenorio0301 .


          Welcome to the Globe Community. I am glad you have come to share your Globe life with us.

          Before you proceed in reading my reply, please take note of the following:
          I don't represent Globe Telecom or any of its Third Party Vendors in any of my message.
          It is my personal belief that we are all created. Therefore, we are all creatures here.
          If you believe otherwise, you may let me know.


          Moving on with your concern.


          You seemed very surprised. I can feel it.


          Cut down on your Coffee intake.


          Please call the hotline 211 and talk to a live account specialist.


          They can resend your latest Billing Statement via Email.


          You may also want to enroll to E-Statements. So you will regularylt receive your Billing Statments via email.


          Save Mother Earth. 


          We accept the things we think we deserve - The perks of being WILL