Hello, @cdtenorio0301 .
Welcome to the Globe Community. I am glad you have come to share your Globe life with us.
Before you proceed in reading my reply, please take note of the following:
I don't represent Globe Telecom or any of its Third Party Vendors in any of my message.
It is my personal belief that we are all created. Therefore, we are all creatures here.
If you believe otherwise, you may let me know.
Moving on with your concern.
You seemed very surprised. I can feel it.
Cut down on your Coffee intake.
Please call the hotline 211 and talk to a live account specialist.
They can resend your latest Billing Statement via Email.
You may also want to enroll to E-Statements. So you will regularylt receive your Billing Statments via email.
Save Mother Earth.
We accept the things we think we deserve - The perks of being WILL