Through the experience of many community members, applying online takes a longer period to process not to mention, the hassles of sending, confirming, waiting for responses, delivery, etc which may be accomplished in one day if you have complete supporting papers and qualified for a postpaid plan and done through a Business Center.
We would suggest you take that route than through online sales.
I also have a representative named "BUDDY LAUTA" that assists me. I'm into the delivering process right now which I don't know when is the schedule. Tried calling them but no one answered.
Yes better go to the nearest Globe Center. I heard mas mabilis yung processing sa Market Market so long as you have all the needed documents ready. I applied online and got approved after 1 week then got the unit after another week so total of 2 weeks lang.
Try to call Buddy after 1PM and make sure to verify your shipping address and delivery date. Also ask for the reference number.