1 Reply Latest reply on Jul 23, 2013 2:30 AM by elmer0224

    Globe Line Profile Problem

    jigenbatugan

      I'm a Globe Costumer with Plan 3Mbps DSL and only get 2.6Mbps on speedtest.

       

      Globe Telecom is offering 3Mbps/5Mbps DSL plan, If you do some speedtest.net, your maximum
      download speed will only be 2.5Mbps for Plan 3Mbps and for Plan 5Mbps is only 4.2mbps. You will not be able to reach the advertised speed of
      "Up to 3Mbps or 5Mbps"

       

      Looking on the modem status it shows the ff line profile for 3Mbps:
      Downstream: 3072 kbps
      Upstream: 1020 kbps

       

      Since globe is using PPPoE, there is a overhead protocol, estimated around 15%.
      That means, if your line profile shown in the modem is
      3072 kbps , 15% of that is 460.8 kbps

       

      then subtract it 3072 kbps Line profile - the overhead which is 460.8 kbps = 2661.2 Kbps(2.6Mbps) so thats your speed

       

      Lot's of subscriber are complaining with this kind of system. it's just like your buying a 6 kilos of rice but you only get 5 kilos of it with the price of 6 Kilos

       

      If their going to reason out that  globe is saying the 2.6 mbps passed their 60% speed policy.
      but still even if you are the only one using their network.

       

      if Globe can increase their Line Profile. more Subscriber will be Happy and Satisfied.

        • Re: Globe Line Profile Problem
          elmer0224

          jigenbatugan wrote:

          I'm a Globe Costumer with Plan 3Mbps DSL and only get 2.6Mbps on speedtest.

           

          Globe Telecom is offering 3Mbps/5Mbps DSL plan, If you do some speedtest.net, your maximum
          download speed will only be 2.5Mbps for Plan 3Mbps and for Plan 5Mbps is only 4.2mbps. You will not be able to reach the advertised speed of
          "Up to 3Mbps or 5Mbps"

           

          Looking on the modem status it shows the ff line profile for 3Mbps:
          Downstream: 3072 kbps
          Upstream: 1020 kbps

           

          Since globe is using PPPoE, there is a overhead protocol, estimated around 15%.
          That means, if your line profile shown in the modem is
          3072 kbps , 15% of that is 460.8 kbps

           

          then subtract it 3072 kbps Line profile - the overhead which is 460.8 kbps = 2661.2 Kbps(2.6Mbps) so thats your speed

           

          Lot's of subscriber are complaining with this kind of system. it's just like your buying a 6 kilos of rice but you only get 5 kilos of it with the price of 6 Kilos

           

          If their going to reason out that  globe is saying the 2.6 mbps passed their 60% speed policy.
          but still even if you are the only one using their network.

           

          if Globe can increase their Line Profile. more Subscriber will be Happy and Satisfied.


          So you wanted to get exactly (or more than) 3Mbps or 5Mbps all the time?

          2.6Mbps is already a good speed if you're on the 3Mbps package and 4.2Mbps is good for a 5Mbps package.

           

          I worked as tech support agent for 3 US ISPs and there is no such thing as guaranteed speed. There is a certain threshold that you should get as a minimum like 80% of your speed package, and it is still considered as good speed.

           

          That's the reason why ISPs are using the term "up to". If you're lucky, then you can get up to 3Mbps or 5Mbps. You can call Globe and ask them if it's 80% threshold.