Welcome to the Globe Community. I am glad you that you come to share your Globe life with us.
Before you proceed in reading my reply, please take note of the following:
I don't represent Globe Telecom or any of its Third Party Vendors in any of my message.
It is my personal belief that we are all created. Therefore, we are all creatures here.
If you believe otherwise, you may let me know.
Moving on with your concern.
Please bear with us.
You may visit any Globe Store and let them fix your concern. Insist that you would like talk to any After Sales Specialist instead of calling the hotline again.
I understand your disappointment.
Please give this network a chance.
But you don't need to wait for 24 months if this network really cannot provide you the service that you need.
I chose globe because you're a sister company of ours, BPI, so I really want this problem to be fixed because I've been very disappointed from the start when they've made a mistake on what plan to give me, there has been a lot of "error" on my subscription. Thank you, I'll just go to a Globe store tomorrow.
I will. thank you. Godbless you