5 Replies Latest reply on May 29, 2013 1:40 AM by meetmarvin

    Troubleshooting tips for Android users

      If you are encountering errors or any unusual behaviors in an app, try to perform a "clear cache" by going to settings>apps then choose the "all" tab, a list of all apps installed on your android device will appear. Choose the malfunctioning app from the list and choose "clear cache" and "clear data". Before proceeding to "clear cache" please make sure to back-up files associated with the apps as they will be erased during the operation.