This content has been marked as final. Show 2 replies
Welcome to the Community!
Have you tried to turn the phone off and on again (with the new SIM inserted to it)?
Have you called 211 about this issue? If not, please do so or you may Tweet @talk2Globe.
Did you get the phone/SIM from the Business Center or it was sent to you?
Sir, I suggest you go back to the Business Center for a follow-up.
I added an additional line to my account last month. Globe activated my additional line in 3 days.
It's been 10 days since you got the phone. That's a long wait.