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I have discovered that it has been hacked thats why I cant connect to the internet.what I dont know now is how some outsider get access to our modem settings?...
1.) Thru the router itself
2.) Or key logger
I dont know what to think now ..but I want to stop these
First of all I consider it as hacking..our wifi has a password but suddenly all the gadgets in the house connected to it can't connect anymore..and when I was trying to get into the sttings to change the password..I cant access and get into the modem settings..I thought we dont have internet at all..thats why I went to the GBC ..I called 211 as what they've advised me..and followed the procedure they give me ..(but unfortunately my signal is not good thats why the call didnt finish) so i try to continue working on it and found out the wifi password has been changed ..
Yeah I have done every password changing even the modem password.S o I expect none can access the modem unless allowed to like the technicians...moving on ..I understand now why globe cant handle this. So now modesty aside..I gain more knowledge..thanks