1 Reply Latest reply on Jul 24, 2013 1:11 PM by AdrianP

    Almost 2 Weeks Still no Internet Connection

    ItooshiBudyot
      Almost 2 Weeks Still no Internet Connection and On the Scheduled Onsite Visit, tech team did not come or even contacted us that they could not make it. When I called for onsite visit follow up they said that the technicians contacted us and said we no longer have problems... aba buong araw namin silang hinintay, wala kamin natanggap na tawag or text to both landline and mobile phones.
        • Re: Almost 2 Weeks Still no Internet Connection
          AdrianP

          ItooshiBudyot wrote:
          Almost 2 Weeks Still no Internet Connection and On the Scheduled Onsite Visit, tech team did not come or even contacted us that they could not make it. When I called for onsite visit follow up they said that the technicians contacted us and said we no longer have problems... aba buong araw namin silang hinintay, wala kamin natanggap na tawag or text to both landline and mobile phones.

          Hi, @ItooshiBudyot!

           

          We apologize for the inconvenience that this has caused you. You may contact any of our online specialists on Twitter for your concerns. They're available 24/7 and always ready to assist. 

           

          You could also address your concerns to our other support channels found here: http://www.globe.com.ph/contactus

           

          Thank you for your continued patience.