Hi @pj_mendiola ,
maybe this thread can help you. Sorry for the inconvenience.
Or you can definitely follow up via phone call or twitter.
Hope this helps,
What is the direct line of globe te. Festival mall branch coz i nid to follw up my concerns,they told me that they will call me last monday but apparently nobody called me.
Welcome to Globe Community!
Normally, phone numbers to a Globe Business Center are not provided to subscribers. If ever they will provide a number, no one is picking-up the phone (based on my experience).
If your issue is raised to a Store Supervisor or to a Retail Store Manager, you are given one. Last month, I escalated an issue to a Store Supervisor. She was the one constantly communicating with me about my case.
You may also call 211 or Tweet @talk2Globe for further assistance. If your issue requires immediate attention, I suggest you drop by in the Business Center.