1 Reply Latest reply on Aug 1, 2013 12:29 AM by TERQZ

    how I can redeem my prepaid load balance


      Nagpaload po ako last July 20 ng 20pesos @ 1:25PM. I'm sad ng magsubscribe na po ako sa promos hindi ako makapagsubscribe ng COMBO10 or COMBO 15. I have nothing to do but to subscribe in your promo SULITXT5 so that I can use for texting because I need to text my son. It so happened when I check my account balance there was already a deduction of 10pesos. And so on after few hours the remaining 5pesos was lost. How I can I redeem the 15 pesos that i didn't use for subscribing to other promos of TM? Here is the trace#997510157 07/20/2013 @ 1:25PM.