2 Replies Latest reply on Aug 8, 2013 9:16 AM by GIBO

    request for bills

    riasigno

      i have sent two emails to globe requesting for a copy of my bill that includes the payment center where i paid the past bills. i haven't received any answer up to now. the emails has been sent several days ago.

        • Re: request for bills
          jhuan

          HI @riasigno for fast response you may call the hotline(211) and tell to the agent to send a copy of your bill to your email address and check it after 5mins. You will definitely receive a copy of your bill.

          • Re: request for bills
            GIBO

            riasigno wrote:

            i have sent two emails to globe requesting for a copy of my bill that includes the payment center where i paid the past bills. i haven't received any answer up to now. the emails has been sent several days ago.


            Hi @riasigno,

             

            In addition to what @jhuansaid, please Tweet @talk2Globe. Since you sent your to Globe several days ago, please check your Spam or Junk folders. At times, it goes straight to these folders. To prevent this from happening, add [email protected] to your contacts.

             

            Hope this helps.