2 Replies Latest reply on Aug 8, 2013 9:16 AM by GIBO

    request for bills

    riasigno

      i have sent two emails to globe requesting for a copy of my bill that includes the payment center where i paid the past bills. i haven't received any answer up to now. the emails has been sent several days ago.

        • Re: request for bills
          jhuan

          HI @riasigno for fast response you may call the hotline(211) and tell to the agent to send a copy of your bill to your email address and check it after 5mins. You will definitely receive a copy of your bill.

          • Re: request for bills
            GIBO

            riasigno wrote:

            i have sent two emails to globe requesting for a copy of my bill that includes the payment center where i paid the past bills. i haven't received any answer up to now. the emails has been sent several days ago.


            Hi @riasigno,

             

            In addition to what @jhuansaid, please Tweet @talk2Globe. Since you sent your to Globe several days ago, please check your Spam or Junk folders. At times, it goes straight to these folders. To prevent this from happening, add talk@globetel.com.ph to your contacts.

             

            Hope this helps.