3 Replies Latest reply on May 2, 2015 11:00 PM by maitabby

    What is Monthly reccuring fee? What is One-time charge ?

    Question

      Hi ALL,

       

      I received my 1st BILL for my plan 1799. I paid 4800 for cash out (S4) and advance payment of 1799.

      Unli Surf / 300 consumables / 200 mins of calls

       

      I just received bill of 8,398 pesos. 

       

      Beakdown:

      3212.50 Monthly recurring fee

      4285.71 One-time charges

      899.79 VAT (Napoles :smileyhappy:)

       

      Got my phone last July 18 2013, and got my BILL today. 

       

      Due date of bill Sept 2.

       

      Can someone please explain what just happened?

       

      I certainly not exceed in my allowable call and text

       

       

       

      Thanks.

        • Re: What is Monthly reccuring fee? What is One-time charge ?
          GIBO
          Hello @Question :smileyvery-happy:

          Based on the figures provided, the payment for the phone did not reflect in your bill. Please refer to page 2 of the bill, Details of Payments (upper most part).

          It is best to call the Hotline - 211 or Tweet @talk2Globe for more help. Your issue is account specific/related.
          • Re: What is Monthly reccuring fee? What is One-time charge ?
            RNav

            Question wrote:

            Hi ALL,

             

            I received my 1st BILL for my plan 1799. I paid 4800 for cash out (S4) and advance payment of 1799.

            Unli Surf / 300 consumables / 200 mins of calls

             

            I just received bill of 8,398 pesos. 

             

            Beakdown:

            3212.50 Monthly recurring fee

            4285.71 One-time charges

            899.79 VAT (Napoles :smileyhappy:)

             

            Got my phone last July 18 2013, and got my BILL today. 

             

            Due date of bill Sept 2.

             

            Can someone please explain what just happened?

             

            I certainly not exceed in my allowable call and text

             

             

             

            Thanks.


            Hi @Question :

             

            Monthly Recurring Fee (MRF) is your monthly plan charge without VAT.

             

            Looking at the MRF, let's multiply it by 1.12 (to include the 12% VAT):

             

            3212.50 * 1.12 = 3,598

             

             

            To check how many months you are being billed:

             

            3,598 divided by 1,799 = 2

             

             

            Let's check the One Time Charge:

             

            4285.71 * 1.12 = 4,799.9952 (4,800 rounded up) ~ It seems that this is your cashout.

             

             

            In total:

            3,598 + 4,799.9952 = 8,397.9952 (8,398 rounded up).

            • Re: What is Monthly reccuring fee? What is One-time charge ?
              maitabby

              You said that this is your first bill?

              The reason why you were charged of 3212.50 for your monthly recurring fee is because this is your first bill,you were charged in advance of 1 month of your  MRF which is 1799 and cashout for device which is the One time charge of 4,799.9952 //  that's why your monthly recurring fee in that bill is 3212.50, because globe always charged 1 month advance in every first bill that you can use in the end of you contract.