3 Replies Latest reply on Apr 26, 2013 10:41 PM by hcescala

    cant received SMS?

    JejoRamos

      Hello TM republic, my sim cant receive text anymore, and i been using it for more than 4 years? do you think what happened? is my SIM Block by your System?

        • Re: cant received SMS?
          Eons

          Hey Jejo. Is it only for a few minutes or for a long time? Try retsarting your phone :smileyhappy:

          • Re: cant received SMS?
            fjordz
            I don't think TM will just block numbers without prior notice. There must have been some problems with the SMS configuration on your phone or your SIM.

            Is it just the SMS that you're not getting? How about calls? Have you tried inserting the SIM on another phone and see if it's acting the same?

            Anyway, those are the basic troubleshooting steps that reps would be asking you to do if you call them. Try it first. If it's not working, I think you can ask for a SIM replacement (if it's a problem with the SIM).
            • Re: cant received SMS?
              hcescala
              What about calls? Do you have signal? Or will you able to send sms? Try restarting first your phone