1 Reply Latest reply on Sep 22, 2013 11:16 AM by jhuan

    Is a charge valid when you use a wrong promo?


      Hi, a friend of mine accidentally registered MYSUPERTEXTALL but he deactivated it immediately. Not a single text has been use using the promo. When the bill was generated, the promo has been posted on her bill below the Monthly Recurring Fee. It costs P534.82 and take note, NOT A SINGLE TEXT HAS BEEN USED.


      My friend wants to file a dispute regarding this matter but I still want to know from my fellow community members if the charge is valid or is she eligible to have a dispute process.