You need to wait until 24-72 hours for activation of your modem and account.
Your modem is given the lowest speed given by globe because it should need to be interconnected with your account.
The account they were telling was your account on globe.
To best explain
Installed DSL --> Testing Server
Installed DSL --> Your account speed --> Consumer Server
what are the requirements needed to apply?? only id? what else?
Here are the requirements for DSL Plans:
-Proof of Identification
-Proof of Billing (If billing address is different from installation address)
-Proof of Financial Capacity
-Service Fee/Installation Fee