1 Reply Latest reply on May 16, 2013 7:24 PM by Deanjm13

    Globe Wimax (Laoag City Ilocos Norte) Area

    EianMichael

      Good day, i Have a Globe Wimax in my house (Lamp Type)... and my plan is 1mb..

      but there's a problem with my globe Wimax.. sobrang hina ng signal nya actuall 3 light dapat ung umiilaw but still i one get 1 light at kapag tinignan ko nmn sa address nun wimaz which is the 192.168.1.1 ung signal strength nya is umaabot lng ng 27% un na ung pinaka mataas. . ndi nmn sya ganito noon nun na install sya 1st week but after a month eto nlng nakukuha ko. . .

       

      actually bihira pa magamit kase mas madalas pa wala connection kesa sa meron at kung mgkaroon man it only takes 1-2hrs lng. . .

       

      tnry ko na din itawag ito sa hotline ng Globe to have it fix at mapuntahan. . but i didnt know why ung mga personnel na ngpupunta sa haus eh wala din nagagawa. . .

       

      actually i have some knoledge about networking things but syempre i respect what your IT personnel could do. . but  my questions is i always pay my monthly bills but i can use properly yung services nyu. . is there anyway to solve this?

       

      hope someone from globe can read this...

        • Re: Globe Wimax (Laoag City Ilocos Norte) Area
          Deanjm13
          Am, actually I experience that before and yea 1st month after the installation malakas talaga ang cignal and it makes me confused too why after 2 months humina na ang cignal unlike before, kaya minsan iniicip ko nacocontrol ba ng globe ang cignal strength every modem? Pero alam naman natin na its impossible. Kaya nung natagang humina na ang cignal namin I also report it and globe personnel came and they tried to fix it and I suggested to them na pataasin ung antena and i reposition ung direction, they did it and succesful stable 2 lights na and 50-80 percent ung signal trength pero dati 1 light lang pawala wala pa . Hope this will help you. And habang inaayos pa yung problem niyo, you can report it sa globe na bigyan kayo ng bill adjustment para d sayang ung bayad niyo. :smileyhappy: