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Probably something you installed that is messing with play store or the OS. Try to isolate the app. If all else fails, back-up your important data and reret to stock.
And there's an annoying pop up message "the process com.google.process.gapps has stopped"
Hello @jasmine , un-install the illegit "next launcher". If the problem persist, just reset your phone. (Be sure to back-up important files/contacts)
And next time please don't install warez apps from the internet. It might contain a virus.
Okay? Lab U!