Unfortunately, rebates and/or refunds are the only things Globe is expected to offer under the terms and condtions:
7.5.2 If the Service is suspended and the suspension was not as a result of circumstances reasonably attributable to you or to the equipment that is owned by you for use with the Service, you will be entitled to a refund or a rebate of any access fees for the period of suspension. You should contact our Customer Service Hotline (+632 7301000) or 211 using your Globe Mobile, Globe Stores or your account manager for your refund.
As a matter of suggestion and if the internet is very important to you, why not get a prepaid sim to access the internet on a day to day or even a weekly basis as a temporary alternative? It may sound crude but it would be better than waiting for a period with no definite relief in sight.
Thanks for your reply and for citing the TOS. I was actually looking for it.
Anyways, I'm browsing under SuperSurf. It's frustrating how the rebate will not even cover the cost of SuperSurf.
Have any idea how long do repairs like this take?