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same problem.. nagbayad na akuh ng cash out and ung advance payment however d un nagreflect s bill kuh. i have been constantly calling the hotline peo ganun pa dn.. problem kuh, malapit na due date kuh.. i have the acknowledgment receipt with me and i already sent it saknla.. sb skn, naretrieve n daw nla peo til now, wala p dn progress bout s problem kuh.. haiz.. wat shud i do? help...