10 Replies Latest reply on Apr 21, 2013 5:02 AM by JemarTalaban

    Download and Upload speed SLOW, Web Browsing FAST

    JemarTalaban

      bakit ganun? Medyo OK naman ung web browsing ko, pero kapag magdodownload/upload e halos 2kbps to 3kbps lang ang rate, pati ang youtube hindi makapagload ng video ng maayos, kahit madaling araw ganun padin ang speed, may problema po ba sa location namin o sa wimax ko? please help

        • Re: Download and Upload speed SLOW, Web Browsing FAST
          hcescala
          Check nyo po muna dito http://network.globe.com.ph/yourAreaUpdate/index kung ano status ng area nyo.
          - call globe hotline if there is an on-going enhancement or repair in your area
          - note that there is a 800mb cap/limit per day, beyond that your speed will be limited
          - if you are using torrent, baka walang seeders
          - if direct download usually mabagal un depende sa server ng site.
          • Re: Download and Upload speed SLOW, Web Browsing FAST
            notevenfollowed

            JemarTalaban wrote:

            bakit ganun? Medyo OK naman ung web browsing ko, pero kapag magdodownload/upload e halos 2kbps to 3kbps lang ang rate, pati ang youtube hindi makapagload ng video ng maayos, kahit madaling araw ganun padin ang speed, may problema po ba sa location namin o sa wimax ko? please help


            So, WiMAX ang gamit mo. 

             

            May router ka bang ginagamit or direct na naka-konek yung Laptop or PC mo sa WiMAX modem mo? Kung may router ka kasing ginagamit baka bumagal yung speed mo, kasi sini-share mo iyon sa ibang computer. Pwede ding umabot ka na sa volume capacity or daily cap.

             

            Please refer below of Fair Usage Policy for [email protected]

             

            Globe Broadband for your Home (WiMax)
            
            How is Fair Use applied to this product?
            
            The Globe @Home broadband product is designed to provide a steady browsing experience in the convenience of your home. This allows you to enjoy consistently fast and reliable broadband service when you use it. This product may be used for data streaming and heavier file downloads. However, uncommonly high file downloads (users of peer-to-peer/torrent applications) or commercial usage may result in a slow browsing experience.
            
            Our Fair Use Policy applies to products and services as well as special offers or promotions, providing data usage for free or at rates lower than standard rates, or unlimited access to data usage.
            
            The Globe @Home broadband service currently provides the following peak volume capacity depending on your plan:
            For WiMax Postpaid 512 Kbps: 16 GB – 20 GB per account per month
            For WiMax Postpaid 1 Mbps: 21 GB – 25 GB per account per month
            
            For WiMax accounts with Speed Boost add-on or is installed starting on May 13, 2011:
            For WiMax Postpaid 512 Kbps: 1 GB per account per day
            For WiMax Postpaid 1 Mbps: 3 GB per account per day
            For WiMax Postpaid 2 Mbps: 5 GB per account per day
            
            For DSL accounts with Speed Boost add-on or is installed starting on November 11, 2011:
            For DSL Postpaid 1 Mbps: 3 GB per account per day
            For DSL Postpaid 2 Mbps: 5 GB per account per day
            For DSL Postpaid 3 Mbps: 7 GB per account per day
            For DSL Postpaid 5 Mbps: 10 GB per account per day
            
            If a customer exceeds the peak capacity, the following may be experienced:
            For WiMax Postpaid: their subscribed base plan speed will be reduced until end of month or day and will resume the following month or day if they availed Speed Boost add-on/s or a new WiMax plan starting on May 13, 2011.
            For DSL subscribers: their subscribed base plan speed will be reduced until end day and will resume the following day if they availed Speed Boost add-on/s or a new DSL plan starting on November 11, 2011.
            
            Am I likely to be affected by the Fair Use Policy?
            
            If you do not use file sharing software or download large files from the internet, it is unlikely that you will ever be affected by this policy. Media streaming and downloading of torrents contribute to your use of bandwidth capacity and if left permanently on, may cause you to be in breach of this policy.

             

            • Re: Download and Upload speed SLOW, Web Browsing FAST
              JemarTalaban

              sorry po, pero ever since kinabit ang wimax ko, never na aq nakapagdownload/upload ti youtube, browsing lang tlga, kaya hindi aq macacap tsaka 1week plng ang wimax q n nung kinabit,

              • Re: Download and Upload speed SLOW, Web Browsing FAST
                hcescala
                Since on boosting po kau it may take time para magnormalized yung speed nyo, you can request sa hotline or globe store for bill adjustment since nde mo mamaximize yung wimax mo due to enhancement
                • Re: Download and Upload speed SLOW, Web Browsing FAST
                  notevenfollowed
                  Ganyan din problema ko dati eh, pero nung gumamit ako ng OpenDNS hindi na server not found. Kaya gamit ka ng Open DNS, paki google na lang yung procedure.