I've been receiving text messages from a 4 digit number from the day I activated my iPhone. I never knew it was a subscription for a premium true tone until I read about it in this forum. But wait Iwas charged on my bill for around P52.66 it's not a large amount and I can get away with it but is this how Globe works?
They're subscribing us to services we never ask for, I just hope that this will stop bec. this might affect customer satisfaction. And one last question can I call customer service to have the charge scrubbed off from my bill?
I agree with this statement: "They're subscribing us to services we never ask for, I just hope that this will stop bec. this might affect customer satisfaction."
It seems that the system has a mind of its own. It has happened to my brother's line many times.
To answer your last question: Yes, you can call 211 to have the charges reversed. However, not all CSRs are competent enough or are easy to talk to when it comes to such requests.