1 Reply Latest reply on Nov 11, 2013 2:27 PM by notevenfollowed

    Why regular browsing rate still applies when accessing Facebook using the Facebook app?

    aldrin_butcon

      I'm a Globe subscriber and whenever I enable the data connection in my smartphone and start to access Facebook using the Facebook app, it still charges me P5/15min. The app, however, shows the "Free Data" at the top.

       

      Take note that this is happening if my load balance is higher than 5 pesos. I can successfully use the Free Facebook promo if my load balance is less than 5 pesos already.

       

      Please help me solve this issue. Thank you.