3 Replies Latest reply on Nov 25, 2013 9:58 AM by vinadrienne

    iPhone 5s Delivery Time to Province

    MaeAnicete

      So I opted to have my iPhone 5s 32GB delivered to me since I'm not anywhere near Manila and well the pick up venue is somewhat really far from me. The Globe stores in my area are not a part of the list that Globe had made for unit pick up. Just my luck right? So a little bit more waiting. 

       

      But for how long is the question? I called Loyalty and Rewards hotline twice only to get two different answers.

       

      1. iPhone 5s/5c delivery has already started and will reach me either today or tomorrow.

      2. Deliveries begin on Monday November 17th and will take usually 2-3 days between the hours of 8am-5pm depending on the courier.

       

      Now option two sounds a little bit right. My concern is, I received an email stating that my iphone 5s application has been approved and that my delivery of iphone is on the way.Wait, but no delivery date was indicated.

      So now my only option is to wait around for the actual delivery restlessly. (mind you, if there are no delays or so). *According to the specialist, everything is in order and since I received an email stating it will be delivered, I just have to wait. I really hope that is the case. 

       

      Can someone please confirm what you believe the actual delivery date will be?

       

      Thanks, Globesters!

        • Whats the Point of Reserving Desired Unit.
          MaeAnicete

          Can someone tell me what the point is if an agent tells you that your desired unit is available (32GB Gold iPhone 5s) REESERVED and is ready for shipment and the expected delivery date is November 20th, 2013, but is not really available?

           

          Why are you even promising your customers false information?? 

          What is the point of reserving something ESPECIALLY after an agent confirms unit is ready for delivery when in actuality you will change the freakin' order?

          There was no point to a reservations list.

          Recontracting customers DOES NOT get priority.

          Notation on account states you called me (the customer) to inform me that the unit RESERVED is not available. NO I DID NOT RECEIVE YOUR CALL. Ghost call ba? 

          Then make another escalation. With another turn around of 24-48 hours. Hence my delivery date is scheduled for NOVEMBER 20th!

           

          **AND NO I AM NOT WILLING TO WAIT FOR REQUESTED UNIT TO BE AVAILABLE. IT WAS ALREADY RESERVED! UNLESS YOU GAVE MY RESERVED UNIT TO SOMEONE ELSE!**

           


          What kind of policies are you uphearing to? First-come-first serve basis? Again, then there was no point in making RESERVATIONS!

           

          Fix your system. It's really frustrating!

           

          • Re: iPhone 5s Delivery Time to Province
            Hi @MaeAnicete - have you gotten your iPhone?
            • Re: iPhone 5s Delivery Time to Province
              vinadrienne
              Did you get your iphone5s na?