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Have you tried to troubleshoot the phone?
1. Power it on and off.
2. Manually selecting other carriers.
3. Take off the simcard and place it back.
4. Use the sim to other phone or other simcard to the phone, Maybe the problem is with the phone or vice versa.
If still thats the problem. Chat with the Globe Agents @ http://chat.globe.com.ph
Same problem but all troubleshoot wont work