0 Replies Latest reply on Dec 6, 2013 11:56 PM by kimpoy04

    delay deliver!!!HELP

    kimpoy04

      @ GlennO please help!

      Scheduled delivery of my handset(iphone 5s/16gb/space gray) was last dec.5,2013 my reference number is 52287315...tumawag nko sa hotline nyo at sabi e hintayin klng daw at nasa delivery team na..yesterday night (12/5/13) nkarcv ako ng email from one of your agent named Justine Faye Luna na pwede ko na daw kunin ung handset sa globe store nyo sa sm fairview with order number 20470221A, just bring lang daw valid id. So kninang umaga pumunta ako sa globe store nyo ngcancel ako ng lakad ko knowing and hoping na makukuha ko ung unit, so nung nsa globe store nko ung csr told me na wala daw silang nrrcv na report na mgclaclaim ako ng unit even i have the order number kc dapat daw ang mrcv ko ay call from the store na pwede ko ng kunin ung unit and not email from someone in globe...big disappointment on my part co'z after all the effort i've done e gnun lng pala ang mapapala ko...bkit ng-email skin c Justine Faye Luna in the first place?!..para pagurin lng ako?!what a treat on your loyal customers!..please help me sir!...sana hnd ako matulad sa mga co-subscribers ko na super tagal bago nila makuha ang mga unit nila...the last time i call sabi ng agent nyo na expect ko daw ung delivery this coming saturday(12/7/13) pero hnd nko umaasa na my mrrcv ako sa saturday,mahirap ng umasa!

      Hoping for a feedback!