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Hi @AlyssaTan ,
Welcome to globe community.
TM simcards are pre activated all you need to do is to insert it to the phone and check whether you can acquire any signal.
What is the 801 hotline your trying to call? Is it for the TM hotline? TM hotline is 808..
hi po hdi ko po na complete ang binigyan mo sa akin eh ito nlang ang number ko 09998014352 tawag kau smart to ok nanalo ako ng tm eh sa icnhs ok