Since your line is under 24 months lock in period and your line was activated on March 15, 2012, your lock in will end on March 15, 2014. That will be on your Bill 25 which covers your Feb 21 - March 20,2013
I just want to ask I apply march 6 2013 for plan 999 my first statement bill period was mar 7-10,2013 and my tenth statement bill period was nov 11 to dec 10, 2013
My concern is when I ask in my account for contract information they emailed me jan1,2014 at 8:46am
Gadget availed n/a
Lockup period 0months
Contract expiry date dec30,2013 at 23:59:59
Ibig sabihin end of contract na ako
I was wondering if you availed of a gadget or is it a line only plan? Coz probably u dont have contract that's why end na talaga contract mo
May free gadget siya that time eh
Since you've availed the line with a free handset, definitely there is a contract with it. Normally, postpaid lines has 24 months lock-in period. So if your line was activated by March 7, 2013, the lock up should end by March 7, 2015. If you want to clarify your lock up period, you may call the hotline 211/027301000 -open 24 hours or use the chat support . Simply text HELP and send to 1234 - free of charge and open 24 hours.
@Globe_postpaid yes, tama ni @GlennO . If that was sent to you via email, then that's the one reflecting in Globe system. But I just want to clarify that according to your details, you have not availed of any handset? If that is so, then, the info emailed to you may be correct.
Similarly, I have requested for my contract information from the site days ago (since I just recently recontracted 1 of my accounts) and I my contract expiry date was totally wrong. I sorted it out with 211's assistance and it was found out the my new contract details were erroenously encoded. This was corrected 2 days after but I still wonder about my expiry date which was extended by 2 months.
Hence, I would like to throw this question to everybody - When would the lock up period starts? (1) from the time you received your handset and signed all docs, or (2) from the time your new SIM was activated?